Privacy Statement and Terms of Service

This privacy statement explains the procedures followed by Andree & Associates (“AO”) in collecting and using information regarding visitors to this Web site and advises you what information might be shared with third parties. The type of information collected will vary depending upon the portions of the site which you visit and, in certain instances, which you voluntarily disclose.

1. COLLECTION OF INFORMATION
Basic Viewing
If you read or download any pages on a AO site, we automatically collect and store:
The requested Web page, the status of the request (whether it was successful or not), the date and time you access our site, the Internet address of the Web site or the domain name of the computer from which you accessed our site, the type and version of the Web browser, and the operating system of the computer running the Web browser. In addition to using this information to send the requested site pages to your computer, we use this information (i) to monitor the performance of our Web server and diagnose system problems and to otherwise administer our system and (ii) to provide collective demographic and user profile data on visitors to our site.

Any usage of on-line chat or newsgroup sessions is considered a public usage and you assume responsibility for any information or content which you submit.

Users Who Register
AO sites include a registration page. This page is optional if you are simply browsing our site. Visitors may complete a registration form to be added to our distribution list(s) to receive AO’s e-mail newsletter and information about AO products and services. We may also contact you for other marketing purposes.

However, in order to use our online ordering procedure or to access secure pages (such as search engine submission), visitors must register.

E-Mail Users
If you send us an e-mail or respond to the Contact Us section, in addition to the general visitor information, we also will record your e-mail address and any other personal information included with your message. We will use this information to respond to your message and may add your address to an e-mail distribution list used to announce new products or to update the status of other products or otherwise contact you for marketing purposes.

Online Purchasers
In addition to the general visitor information, we will collect and store your name and e-mail address and other information on the registration form. This information will be incorporated into one or more AO database(s). We may use this information to send you solicitations for AO products and make other marketing contacts.

If you order a product on-line, in addition to the general visitor information, we will require certain personal information, including (i) financial information necessary to process the order (such as a credit card number or account information), (ii) location information (including address and business affiliation) necessary to ship and process the order (which will include mailing and delivery addresses and telephone numbers) and to otherwise support the AO customer database and (iii) unique identifiers (such as a user password). We use this information to authorize and process your order and also to track order fulfillment and billing. (Customers who do not wish to provide this information on-line may order products by telephone or mail.) The customer specific information will be incorporated into one or more AO’s customer database(s). We periodically send our customers, either by regular mail or e-mail, information and solicitations for AO products and make other marketing contacts. We also use composite demographic or profile data for our own internal research and when dealing with advertisers.

2. SHARING INFORMATION
Basic Viewing
For visitors who only read or download pages from a AO site, no individual identifying data is shared outside of AO or its providers. We may disclose or sell collective demographic and user profile data with third parties.

Registered Viewers
Visitors who register may be included in one or more AO customer database(s). This data may be shared, unless you request that we not do so. (See the Choice/Opt-Out section below.)

E-Mail Users
Parties who send us an e-mail or respond to the Contact Us section may be included in one or more AO customer database. This data may be shared, unless you request that we not do so. (See the Choice/Opt-Out section below.)

Online Purchasers
Parties who order on-line will have certain information entered in one or more AO database(s). Information in AO customer databases may be shared or sold to third parties, unless you request that we not do so. (See the Choice/Opt-Out section below.) This may include any information supplied to AO other than individual financial information (such as credit card or account data, and personal passwords). AO will disclose credit card account, billing and expiration data only to the institutions with which it has a merchant relation, including charge authorization services. Delivery information may be disclosed to shippers and others in the delivery process for the purpose of delivering goods and tracking shipments. Payment information may be disclosed to credit reporting bureaus or used for collection purposes.

3. CHOICE/OPT-OUT
Users who do not wish AO to share customer data information with third parties may request that their name not be shared either by so indicating when registering at this site or submitting an on-line order or by contacting us later to ask that their name be deleted from any such shared lists. This can be done by contacting AO by any of the means given under the heading CHANGE/MODIFY. Also, AO customers who do not wish to receive future communications on AO products or services may contact us by those same means to have your name deleted from AO customer lists. Such changes normally will be effective with list usages beginning 10 business days after we receive your request, although in some cases it may take longer. This will not affect lists used or shared before the changes are entered.

4. COOKIES
A “cookie” is a small data file that is sent to your browser when you access a web site. AO cookies will contain a unique user ID that tracks the pages you have visited. This user ID is used only for the operation of the cookie and is not provided to any third party. A cookie file cannot read other data from your hard disk or read cookie data created by other sites. AO uses cookies primarily to facilitate your visit through our sites and to help us improve our sites. AO also will use cookie data in operating its on-line ordering and product demo functions as well as in granting access to secure pages.

If you prefer not to receive cookies from AO sites, you should set your browser to alert you before accepting cookies or to otherwise block cookies. You do not have to have cookies turned on to use most areas of a AO site. However, you will not be able to view product samples or demos or to order on-line or use various other functions.

5. LINKS
As a convenience for our users, AO sites may contain links to third party sites. (This includes links through advertisements.) These sites are not under the control of AO and are not covered by AO’s privacy policy. Once you link to another site, you are subject to the privacy policy of that new site. (Check the URL in the location bar on your Web browser.)

6. SECURITY
AO is committed to taking commercially reasonable steps to protect any individual identifying information that you provide to us. We use industry standard secure shopping tools, including SSL Certificates and other technology.

7. CHANGES/CORRECTIONS
If you have any questions about the accuracy of information on AO’s system or need to modify any information previously provided, you may contact us to confirm or correct any individual identifying information as follows:

By e-mail: using our contact form
By regular mail:
Andree & Associates
P.O. Box 436390
San Ysidro, CA 92143
Attn: Customer Service
By telephone: 855-ANDREEO
Any other questions regarding this site or this policy should be directed to our customer service department using our contact form here.

8. GENERAL
AO reserves the right to revise these terms at any time by updating this posting. Even though you may have visited this site before, any access is subject to the then current terms and you are responsible for checking for any updates. However, the prior terms will continue to apply to any information submitted under such policy.

Andree & Associates – Last revision Oct 29, 2010